A dedicated hub for your customers to keep track of MRO activities. Working together becomes easier than ever before!
Customer Portal MRO allows customers to manage spare parts approvals and collaborate during MRO process. The tool reduces the need for your customers to contact you frequently and gives you time to focus on other aspects of managing MRO business. Through this portal, customers can approve, cancel, decline parts or let everyone know they will deliver their own parts. The tool helps customers to keep track of MRO process, improves client communication and team productivity. Customer Portal MRO creates customers a knowledge base and strengthens their connection with the project.
When using optional modules (Project Budgeting and Quoting, Contract Costing Management, Maintenance Cost Administration), customer approvals are processed through Billing Rules. Billing Rules are conditions for calculating historical prices. Billing rules module allows to easily evaluate the scope of the project, takes into account potential contract conditions specific to the project and saves time by automating calculation process.